Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. Larger orders take 2 days to ship. You will receive another notification when your order has shipped. 

Local delivery

We offer free shipping on orders over $19 within the mainland United States. Packages are delivered using FedEx, UPS, or USPS (depending on the order size). 

We currently do not ship to Alaska and Hawaii. 

International Shipping

At this time, we do not offer international shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at sales@himalayansecrets.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Packages are shipped to P.O. Boxes through USPS. 

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@himalayansecrets.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at sales@himalayansecrets.com.